ABOUT US

The IT department at JPNATC or computer facility is the most dynamic and innovative department, headed by Prof.Atin Kumar , Professor of Radiology Department,JPNATC. This department has been responsible for introduction of the Hospital Information System (HIS) and EMR (Electronic Medical Records) system at JPNATC and has also implemented some innovative human resource management strategies, which are in turn responsible for the success of the programs launched at JPNATC. The department is also the first (and only) in AIIMS to define job responsibilities for each and every personnel of the department (details can be read further down this page) and to introduce a quality assurance program to ensure accountability for the defined job responsibilities.

Computer Facility
The department is also credited for conceptualizing, tendering and implementation of the Integrated Call Center for JPNATC, AIIMS for which there is no precedent in the world.
Other achievements include successful implementations of the E-MLC project (wherein the Medico-legal case sheet has been completely computerized), Access Control project, Biometric Attendance project, Computerized OPD Queue System project, Lift stretcher access control system project, IP based CCTV project, GE-PACS and Telemedicine project at JPNATC.
The department has implemented all projects using best-in-class technology with great cost-efficiency using indigenous and innovative solutions. Another unique feature of the department is that its staff is almost completely outsourced. This enables the department to have a flexible staff strength depending upon the projects at hand.
Currently in progress are the implementation of the parking access control system, the computerized pneumatic tube system and the expansion of NAS storage to 64TB at JPNATC.

FACULTY

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Prof. Atin Kumar
Professor
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Dr. Gyaninder Pal Singh
Addl. Professor
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Dr. Neeraj Kumar
Addl. Professor
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Dr. Samarth Mittal
Assoc. Professor

NURSING INFORMATICS SPECIALIST

Nurse informaticists are an integral part of the IT department who form a link between the IT department and the clinical side. In this capacity, they prepare, educate and provide technical support to nursing staff when a new computer system is integrated into the healthcare workflow. Nurse informaticists might also work to develop healthcare technology systems by customizing computer programs for best use within their particular healthcare setting. NIS play a very important role in training and round the clock troubleshooting for all the queries and technology related complaints in the wards, OPDs, office sections and the emergency department as well.

Ms. Sheeja

Mr. Altaf

Mr. Lokendra Singh Mertia

Ms. Hazeena Jayamohan

Mr. Nikhil Madhale

Ms. Rajni Kumari

Ms. Sheena Jose

Ms. Tenzin Dicky

Mr. Vieshvendra Singh Dagur

Ms. Mercy John

Mr. Vijay
In-charge Store, CF

Mr. Akbar Ansari

NETWORK AND SERVER MANAGEMENT AT JPNATC
This is a critical job and requires in-depth knowledge of the JPNATC network as well as server administration.

Mr. Chandan

Mr. Manish Garg

Mr. Mahesh Singh

Mr. Deshraj

Mr. Abhishek Panchal

Mr. Ravi

CATS (Computerisation Assistance Team & Support) program:
This is a unique initiative of computer facility wherein Data Entry Operators have been trained on the HIS to provide assistance at a individual level to provide assistance in customisation, implementation and support of computerisation at JPNATC. The department is fortunate in having the following highly motivated and energetic people as CATS personnel.

Mr. Jaiveer

Mr. Rajveer

Mr. Gopal

Mr. Sandeep Rana

Ms. Reeta Chauhan

Mr. Himanshu

Mr. Abhishek

Mr. Jatin

Mr. Vijay Kumar Sharma

Job Responsibilities of CATS

1. He/ he will be made responsible for one or more department/ patient areas in JPNATC & will be responsible in his/her areas for all of the following:
2. He/She will ensure that admission/discharge & transfer are reflected correctly on the HIS.
3. ADT will be done twice every day.
4. He/ She will ensure that all samples are bar-coded correctly to be sent to the laboratory & visible on the HIS
5. He/She will ensure that the computers in the ward are fully functional at all times for use of HIS & PACS.
6. In the ICU's he/she will ensure that all patient monitors show patient ID correctly so that data is correctly transferred to HIS
7. He/She will give appointment for next OPD visit at the time of discharge to the patient & enter it in the discharge summary.
8. He/She is also responsible for the printer(s) in his/her area of responsibility & will ensure that adequate number of color coded pages are available, the printer is correctly configured and printing from demarcated computers in his /her area.
9. He will ensure that there is no misuse of printer/internet in his/her area of responsibility. In case any misuse is detected it has to be reported to the undersigned and entered in the 'incident reporting' log-book kept at computer facility.
10. All complained / technical problem should informed to Call Centre Number . 011- 40401010 & 9868398579-80, and intercom No.2345. In case the issue is not rectified with in the same working day, the undersigned has to be informed and this fact also mentioned in the log book with date time.
11. He/She will give level 1 training to doctors/nurses for opening/using HIS & PACS in his ward & help with user name &/or password issues.
12. Following discharge/death of the patient, he will scan the patient file into the HIS using the scanner in computer facility & software developed for this purpose.
13. He will also continuously update his skill set by regular training sessions.
14. Any-other work which improves patient care.
15. He/She will collect & enter lab data/patient related data/ any other data as required for improving patient care and if ordered by the undersigned.
16. He will ensure that access card is fixed in all patient stretcher and wheel chair of his area.
17. He/She will put on shift duties in case of emergencies and should physically come to JPNATC if desired by the undersigned in case of exigencies.
CATS Personnel on shift duty
To ensure 24 X 7 support as well as to have lab entry and culture entry round the clock at JPNATC, especially trained CATS personnel are put on shift duty and carry a duty mobile 9999803173. There are four CATS personnel doing shift duty presently:

Mr. Sonu Kumar

Mr. Pallab Panda

Mr. Ankit

Mr. Deepak

Mr. Akash Rana

Mr. Vikas

Mr. Suraj Sharma

Mr. Paramveer Sindhu

Mr. Chetan

Mr. Kunal

Job responsibilities of CATS personnel on shift duty

1. He will be stationed in the computer room in TC5 ward.
2. Every 2 hours (three times in the day & evening shift & 6 times in the night shift), he will go to the department of lab medicine & enter all pending lab reports into hospital information system (HIS).
3. He will ensure that ADT (Admission, discharge & transfer) occurring for each & every patient is reflected accurately on CPRS (computerized patient record system) during his shift.
4. He will also take a round in each shift of all patient strategic places (Casualty, OT, TC2, TC3, TC4, TC5, TC6 & TC7) and ensure that CPRS and PACS are accessible & printers are working
5. He will ensure that all thin clients in TC2 & TC3 are working at all times
6. He will take all calls for network & software support on his duty mobile (to be provided soon) during his shift.
7. He will check that all LCD TV's are working in all areas in JPNATC and will carry a remote with him.
8. He will check all access controlled lifts and in case any lift is not working, he will log a complaint with the centralized number as per the procedure laid down.
9. All issues, including all calls will be logged in a register (Incident register) which he will carry at all times.
10. Any issue which cannot be resolved at his level will be communicated to Dr Deepak Agrawal, immediately.
11. The CATS personnel on night duty (9PM-9AM) will only be relieved after briefing daily Dr Deepak Agrawal personally/telephonically about all incidents in the night.
12. His additional work responsibilities are detailed in another circular and attached with this circular.
13. He has also been given the responsibility of specific departments & areas as per a separate memo (Attached)
14. Morning shift CATS Personnel to ensure
  1. At Least 80 Lab entries.
  2. At Least 30 Culture report Entries.
  3. MLC Form scan and add in voes scanning.
  4. Check everything as written Overleaf.
 15. Evening Shift CATS Personnel to ensure
  1. All Pending and Fresh Lab Entries.
  2. At Least 30 culture report entries.
  3. All ADT entries of Wards.
  4. Check everything as written Overleaf.
 16. Night Shift CATS Personnel to ensure
  1. All Pending and Fresh Lab Entries.
  2. All Culture Report Entries
  3. All ADT entries of Wards.
  4. Check everything as written Overleaf.
RECEPTION COUNTER
The Call Center Receptionist At JPNATC

Ms. Reema

Ms. Simran

Ms. Manisha

Ms. Sangeeta

Ms. Meeta Banik

Office Boy

Mr. Satish Kumar

Mr. Deshraj

IMPLEMENTATIONS CARRIED OUT BY THE DEPARTMENT AT JPNATC
1. EMR (Vista EHR)
2. PACS (Picture Archieving Computerzation System)
3. Intranet (RDP)
4. Access Control

Access Device outside the Door

Push Button inside the Door

Lift outside Card Reader

Lift Inside Card Reader

5. Biometric Attendance

Biometric Attendance Machine

Biometric Attendance Machine

6. Computerised Queue System in OPD

Inside view of the OPD Registration Counter

Computerized token issuing machine inside the Registration Counter

Display station in the two waiting hall

Bar Code being scanned by the scanner

Token display system outside individual rooms showing status of each consultant (Two per Room) in the Room

Token counter on table by which the next patient can be called (Left lower part of picture)

Our Outpatient Department is also fully computerized with the New token (queue) system implemented for the benefit of the patients. As the patient is enrolled in the OPD registration counter a token number is given dpending on the type of patient and the specific doctor whom He/ She wants to show As the Patient's turn comes token number shown in the waiting area screens as well as outside the consultant room. The Doctor has a small unit on his convenience Each patient has a barcode affixed on his OPD card as well as file and his bar code is read by convenient bar code scanner installed on each Consultant table. The patient data can therefore be easily be entered on the computrized system. We are proud that JPNATC is the only centre at AIIMS to have such an advanced level of technological integration in the OPD's.
7. Computerised MLC
FULLY COMPUTERISED EMERGENCY DEPARTMENT (CASULATY) IN JPNATC!
Combined effort of staff in the Trauma centre helped to fulfill the dream of a completely computerized Emergency Department.Now, from the registration to the discharge of the patient whole documentation is done in computer. Patient's primary data is collected in the reception counter outside the ED & entered in the computer. A Slip is obtained from the reception counter to the patient attendant. With the slip obtained from the reception counter patient comes to the ED & is seen by the Doctor on duty. Doctor collects the slip & is detected by the laser reader which identifies the bar code of the patient given in the reception counter. The Assessment sheet of each patient is entered by the concerned doctor. Concerned Doctor from each department attaches the print of the review of the patient to the file. Each Nurse in her shift duty enters the vitals of each patient of concerned area in the computer .All over India only in JPNATC the MLC of every accident cases are prepared in computer by the doctor .Computerisation has really replaced the whole manual system of writing the documents which was previously practiced.
8. Lift stretcher access control system
9. IP based CCTV
10. Telemedicine
IT innovations in JPNATC

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